Toky Reviews

We made multiple attempts to get a reply from the sales team, but they just don’t get back to you. Makes you wonder how they run their business, right? I’d definitely think twice about working with Toky. If you can’t even get in touch with someone from sales, I’d guess their support isn’t top-notch. We ended up going with Cloudtalk instead, and so far, we’re pretty pleased. And guess what? They actually respond!

The support from this company is just plain awful. If you say there's a problem, they act like you're lying. Instead of investigating the issue, they keep you running around with a bunch of tests to wear you out.

Is Toky shutting down? Trying to sign up on their site feels like a lost cause. You get this message: "We’ll verify the details you’ve given us, and an email will be sent to activate your account soon." But, honestly, nothing has landed in my inbox. It's been weeks at this point.

I’ve reached out multiple times to figure out why my business account got blocked, but I’ve heard nothing back for weeks! It’s really disappointing that there’s zero support.

Top-notch customer support: quick, on the ball, super helpful! Our coaching biz has been using Toky for ages, and we suggest it to all our clients.

Our team found Toky to be super useful. In just a handful of simple steps, we managed to establish a small online call center for our crew.

Great support from the team, and the VOIP option is priced fairly. It could benefit from a couple more features (like having a callback option would be cool). But all in all, it gets the job done.

Toky is a unique tool that assisted us in reaching out to our international clients from abroad.

I gotta say, I’m really thankful for their customer service team, who are always quick to respond to our inquiries and provided help when we needed it.

Keep up the awesome work!

Pricing - Really good
Interface - Top-notch, user-friendly with plenty of integrations and it even supports WhatsApp API
Support - Outstanding, responses are quick and spot on. It’s like having a personal assistant dedicated to your account, ready to help with any request or question. Amazing!

During the pandemic, we tried a few different VoIP options, but Toky really stood out as the most dependable and even more affordable than some others (they only charge when someone answers). All in all, it's fantastic. The API is a bit superior compared to others too, but I gotta say, the customer service chat can be tricky to locate at times.

Fantastic support! Arjan and the crew are just a click away, ensuring that any question you have gets sorted out. Really appreciated your help!

About a month back, we made the switch from our traditional lines to Toky, and let me tell you, the service is top-notch. Our agent is super attentive, guiding us every step of the way, and they’re always ready to help with whatever we need, plus they communicate in Spanish, which is a big plus.

I believe any future integrations that TOKY rolls out will be beneficial, and the current interactions are just great. We’re genuinely pleased with everything.

Overall, my experience has been quite satisfying! Just to mention a minor detail, the sound quality can dip a bit at times. But hey, I get that it’s likely due to mobile coverage, so I’m not pointing fingers at Toky for that. Everything else is excellent service at a fantastic price. The support from Arjan is flawless, always addressing any changes we’ve needed. I’d definitely recommend them!

Awesome service! The thing I appreciated the most was the pricing, functionalities, connections, and the application. We finally ditched our office phones. If you choose Toky, you definitely won't regret it.

I just gotta give a shoutout to Gustavo from Toky’s customer service!

He’s truly top-notch when it comes to support.

I threw all sorts of tricky issues his way—honestly, I didn’t think he could tackle them, especially during one long chat session across different accounts (LOL).

He was super kind, patient, and really helpful... and in the end, he even pulled off some tricks I didn’t think were possible.

Thanks to him, I’m definitely sticking around as a Toky customer.

Big thanks, Gustavo! We could use more folks like you in the world.

The Toky support crew, particularly Arjan, is always ready to assist with any issues that pop up and ensure they get sorted out quickly. All in all, I'm quite pleased with the service I’ve received and I'm already enjoying the new features they’re working on!